Absent with valid reason

1. With documentary proof of valid reason for less than 75% attendance and on very exceptional cases, an appeal can be submitted for transfer to the next class run (valid for 4 months or until 1 Feb, whichever is earlier).
2. For leave of absence with valid medical reason of trainee accompanied by documentary proof (not applicable to family members), an appeal can be submitted for max 75% refund of paid course fee. 

Appeals under the above scenerio are subject to ACI's management approval. Such request must be submitted within 2 working days from the missed class date, after which paid course fee will be forfeited.

For courses that are more than 1 day, trainee will not be allowed to attend remaining sessions if trainee missed Day 1 of class. 

Absent without valid reason

Trainee who are absent WITHOUT valid reason will have the paid course fee forfeited and not allowed to attend day 2 and 3 of the course (if any). Initial claims for the payable course fee from SkillsFuture Credit (SFC) or Post-Secondary Education Account (PSEA) cannot be processed and trainee will be liable to pay for this amount of payable course fee. Please note that STEP system will not allow trainee to apply for further courses until this amount is paid.

NB: To enjoy SkillsFuture funding, trainees must achieve 75% attendance and be rated Competent in assessment.

ACI reserves the right to assess/reject Leave of Absence reasons that are not relevant to the course missed (e.g. internet service disruption does not affect kitchen classes in person).