Project a Positive and Professional Image

Project a Positive and Professional Image

Project a Positive and Professional Image

Project a Positive and Professional Image

Project a Positive and Professional Image

Project a Positive and Professional Image

 

For course enquiries, please contact Kenny at 64173041 or kenny_yu@aci.edu.sg.

 | 

TGS-2022011775 (WSQ) Progressive Wage Model (PWM)

This course aims to make your staff realise that their personal behaviour and persona at work impacts how your company is perceived.

Your staff will learn to align themselves with organizational guidelines when interacting with customers and enable them to portray positive and professional image for your organization.

At the end of this course, your staff will learn to:

• Identifying different customer needs and expectations

• Methods to exceed customer expectations

• Qualities and characteristics of a service professional

• Principles of effective communication

• Methods to project a professional image and persona

** Available in AOP (Assessment Only Pathway) - Please contact 6417 3312 for more infomation.

Your staff will learn to equip themselves with a positive and customer-oriented mindset to impress and wow customers in their day-to-day engagement.

No intakes available

Please check back later.

For payments made ON / AFTER Sunday 1 January 2024, GST charged at 9% 2024年1月1号起付费,消费税 9%:   
    
FOR NON-SMEsS’porean
新加坡公民
S’pore PR
新加坡永久居民
Non-S’porean
非​新加坡公民
FOR SMEsS’porean & S'pore PR
after ETSS 90% funding
Non-S’porean
no funding
Programme Fee
全额课程费用
$374.00$374.00$374.00Programme Fee
全额课程费用
$374.00$374.00
Less 70% SSG Subsidy
SSG 70% 补贴
$261.80$261.80N.A.Less 70% SSG Subsidy
SSG 70% 补贴
$261.80N.A.
Nett Course Fee
净课程费用
$112.20$112.20$374.00Nett Course Fee
净课程费用
$112.20$374.00
GST rate on/after 1 Jan 2024
2024年1月1号后消费税
9%9%9%GST rate on/after 1 Jan 2024
2024年1月1号后消费税
9%9%
Add GST charge
附加消费税
$10.10$10.10$33.66Add GST charge
附加消费税
$10.10$33.66
Payable Course Fees
应付课程费用
$122.30$122.30$407.66Additional 20% ETSS funding of Programme Fee
额外20% MCES补贴
$75N.A.
For S'poreans aged 40 & above
新加坡公民40岁或以上
 Payable Course Fees
应付课程费用
$47.50$407.66
Additional 20% MCES subsidy of Programme Fee
额外20% MCES补贴
$75
   
Payable Course Fees
应付课程费用
$47.50   
   

Payment accepted via 可通过以下方式付款支付学费:

- SkillsFuture Credits (SFC), for Singaporeans aged 25 and above 未来技能培训补助金 (新加坡公民25岁以上)

- eNETS (e-payment)

- Credit card (e-payment)

- Debit card (e-payment)

- PayNow (e-payment)

- Bank Transfer

SkillsFuture Singapore (SSG) Subsidy

精深技能发展局(SSG)津贴

  • Enjoy up to 70% SSG subsidy for all Singaporeans and PRs aged 21 and above

    所有21岁及以上的新加坡人和永久居民可享有高达70%的SSG津贴

Mid Career Enhanced Subsidy (MCES) / Enhanced Training Support for SMEs (ETSS) Subsidy

中途转业者津贴(MCES)/ 加强中小企业员工培训计划(ETSS)津贴

  • Eligible for Singaporeans aged 40 years old and above

  适用于40岁或以上的新加坡人

  • Enjoy up to 90% SSG subsidy

    享有高达90% SSG津贴

SkillsFuture Credit (SFC)

未来技能培训补助 (SFC)

  • For Self-Sponsored Individuals only 

    仅限自行资助的个人

  • All Singaporeans aged 25 and above will receive an opening credit of S$500 from January 2016. 

    所有年龄在25岁及以上的新加坡人将从2016年1月起获得500新元的开户积分。

  • You may utilise your SkillsFuture Credit to offset the course fee payable after subsidy/funding.

    您可利用未来技能培训补助,抵消扣除津贴/资助后的课程费用。

Union Training Assistance Programme (UTAP) 

  • NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). This excludes miscellaneous fees such as SkillsFuture Credit, other subsidies and registration fees, etc. Please visit e2i’s website to find out more.

YOUNGSTERS/STUDENTS STILL STUDYING IN MOE INSTITUTIONS ARE ENTITLED TO COURSE FEE SUBSIDIES FROM SSG ONLY IF THEY INTEND TO JOIN THE F&B INDUSTRY.

Target Audiences:

This course is for company-sponsored staff/ Approved Progressive Wage Model Course


Entry Requirements:

1) Education : Minimum Lower Secondary education or WPLN level 4

2) Participants will be required to have the ability to converse, read & write in English.

All our courses are full days and requires standing in the kitchen the entire time. ACI 所有课程都是全天的,并且需要全程站在厨房里。

Please note that our kitchens are designed to accommodate 24 Trainees with 3 Trainees sharing one work-station. With relaxation of Covid measures, we have reverted to conducting classes at full capacity of 24 pax. 请注意本学院的厨房可容纳 24 名学员。其中 3 名学员共用一个工作站。随着 Covid-19 措施的放松,本学院已恢复为 24 名学员上课。

ACI reserves the right to amend, revise or withdraw the items featured due to products availability. Photo for illustration purpose only. ACI 保留根据产品供应情况修改、修订或撤回所展示商品的权利。照片仅供参考。

ACI reserves the right to amend, revise or withdraw the items featured due to products availability. Photo for illustration purpose only. ACI 保留根据产品供应情况修改、修订或撤回所展示商品的权利。照片仅供参考。

Please take note of the following on the eligibility of the funding: 请注意以下有关资助资格的规定:

  • Trainees must attain a minimum attendance of 75% in the course; and 学员必须达到课程出勤率至少 75%;
  • Attempt all assessment(s) and be certified competent 完成所有评估并获得合格认证

Failing which the trainee will be liable to forfeit the grant and bear the full course fees.  否则,学员将被没收资助并承担全部课程费用。

REFUND POLICY FOR WITHDRAWAL (Effective March 2024 when registrations are via STEP system) 

Period of Withdrawal^

Refund Policy

Withdrawal 14 days or more before course starts.

100% refund of paid fees

Withdraw from course less than 14 days before course starts.

50% refund of paid fees

Withdrawal on or after course starts.

No refund of paid fees

^The date of withdrawal will be based on the date the request for withdrawal is lodged by the trainee.

By accepting our offer within the stipulated deadline, you confirm your intention to enrol in the course. Please be aware that upon acceptance of offer, you are liable to pay the course fee as detailed in the invoice. 在规定的期限内接受我们的录取通知书,即表示您确认报名该课程的意图。请注意:接受录取后,您将有责任支付发票中详细说明的课程费用。

Absent with valid reason

If a valid Leave of Absence is approved, trainee is strongly encouraged to secure a replacement class and complete the course by 31 December 2024. For a trainee who is unable to meet this deadline, please note that effective from 1 January 2025, a replacement class is only available under any of the WSQ Module or SkillsFuture Only Pathway courses, Trainee shall pay the difference for the course fee payable and no refunds will be provided. For SkillsFuture Only Pathway courses, trainee will be eligible to tap on SkillsFuture Credit without the benefit of a course fee grant.

Absent without valid reason

Trainee who are absent WITHOUT valid reason will have the paid course fee forfeited and not allowed to attend day 2 and 3 of the course (if any). Initial claims for the payable course fee from SkillsFuture Credit (SFC) or Post-Secondary Education Account (PSEA) cannot be processed and trainee will be liable to pay for this amount of payable course fee with other payment modes. Please note that STEP system will not allow trainee to apply for further courses until this amount is paid.

ACI reserves the right to assess/reject Leave of Absence reasons that are not relevant to the course missed (e.g. internet service disruption does not affect kitchen classes in person).